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COVID-19 SAFETY PROTOCOLS

Welcome to Kimpton Lorien Hotel and Spa. At this time, we are open and accepting guests.

We're continuing to monitor developments and following guidance provided by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and the State of the Commonwealth of Virginia. To help safeguard your health and best serve you during your stay with us, we've made necessary modifications to our amenities and services. In addition to our rigorous standard housekeeping routines, we've increased the frequency of our cleaning procedures and have put in place additional measures to enhance our disinfection protocol in public areas.

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Starting Monday, July 27, face coverings are required in all public spaces at our hotels in the Americas.

Kimpton Hotels & Restaurants Support AHLA's Safe Stay Initiative. Learn more here

Signature Kimpton Programs:

  • Where can I find coffee in the morning?
    • Complimentary Specialty drip coffee is available at Brabo daily from 7:30am to 10:30am.
    • A coffee maker can also be provided upon request.
  • Morning Kick-Start will feature a "Kimpton Get Up + Go" playlist
  • Evening Social Hour will now offer an opportunity to unwind and relax over a glass of wine or a cold beer in the comfort of your room. Visit the front desk for additional details.
  • Kimpton bikes are available on a first come first served basis and will have an additional layer of disinfection with the guest present prior to bike check out.
  • Robes for use during your stay are available upon request.
  • Lorien Spa is currently closed.

Parking Services:

  • Valet parking is currently suspended.
  • Self-Parking is available for $25 per 24 hours with in and out privileges.

Housekeeping Services:

  • To protect the safety of our guests and employees, our housekeeping service is completely contactless. This means that our housekeeping team will not enter your room during your stay. Our team will check in daily via text (703)214-7488 to offer contactless delivery of towels, sheets or trash pick-up. You can also call us directly at the front desk by pressing 0 to request delivery at any time including our "Forgot It, We Got It" items such as a toothbrush or razor.
  • We have removed certain guest room items (think throw pillows, pens/paper, books and robes) as a precautionary measure or in some cases made changes to other in room amenities. Learn more about Kimpton's Approach to Clean.

Minibar:

  • In need of a snack or a cold drink? Stop by the front desk to purchase a variety of mini-bar items from our pop-up bodega.

Dining Services:

In-Room Dining:

  • In-room dining is not currently available.

Concierge Services:

  • Looking for ice? For your safety, we have suspended our in-floor ice machine service in lieu of contactless delivery. Contact us (703)214-7488 and we'll take care of the rest.
  • In need of Alexandria restaurant recommendations for dine-in or delivery? Text us directly here (703)214-7488 for a curated list of our favorites.

Other Services:

  • House Car is not currently available
  • In-House Bell + Valet services are not currently available

Please don't hesitate to reach out directly to address any questions or concerns you have during your time here. For guest services, please contact talktous@lorienhotelandspa.com or (703)894-3434 with questions.